Hotels are increasingly shifting their online review strategy from passive listening to proactive engagement through management responses. This study investigates the joint effects of management responses and online reviews on hotel financial performance. Based on a large unique dataset of 22,483 management responses to 76,649 online consumer revie

We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.Are you feeling angry, upset, frustrated, or just plain bored? Don't post anything until you feel more balanced and can think straight about what you're writing.Interatividade – este website dos hot�

Hotels are increasingly shifting their online review strategy from passive listening to proactive engagement through management responses. This study investigates the joint effects of management responses and online reviews on hotel financial performance. Based on a large unique dataset of 22,483 management responses to 76,649 online consumer revie

93% Dos viajantes em todo este mundo dizem qual os comentários online têm impacto nas suas decisões Acerca reservas;El escándalo por "violaciones y agresiones sexuales" en el lugar donde se divierte la clase alta do Corea del SurInteratividade – este website Destes hotéis e as redes sociais em de que estão inseridos sães

a major price cut, or the replacement cost may suddenly decrease when he succeeds subverting a respected reputation agency. One way to answer some of these questions may be to create a model of a reputation system with a simple reputation algorithm and a simplified market, and determine by analysis or simulation whether it has the desirable propert